Confidential (A Leading Security Solutions Company)
Information Technology (IT) Associate
Taguig City, Philippines
14 December 2021
IMPORTANT: TO APPLY FOR THIS ROLE, MESSAGE US ON OUR FACEBOOK PAGE.
Our team is growing.
We are looking for a driven self-starter who has at least a minimum of three (3) years experience in IT support environment. The appropriate candidate for this position would possess a strong business acumen working independently and across teams. We are looking for a driven self-starter who can collaborate across all levels and teams within the organization. Effective written and oral communication is a must. Experienced in working within an Agile tech environment is a plus
The primary responsibilities of the IT Associate include providing tech support to the company.
This role covers delivery of tech support services including installation, consultation, troubleshooting, user assistance. Functions may include diagnosing and resolving problems in response to IT-Operations reported incidents; installing, troubleshooting, and maintaining hardware and software; performing backup and recovery operations.
Perform administrative and technical procedures on information systems and maintains documentation that covers multiple functional areas:
Ensure security of network assets.
Maintain familiarity with installed software, as well as SaaS tools used by the team. Understand the standards and procedures of these software programs and SaaS tools; and provide technical guidance to other staff.
Provide technical support of workstations and laptops and technical guidance to the team.
EDUCATION & EXPERIENCE:
The appropriate candidate for this position would possess a strong business acumen working independently and across teams. We are looking for driven self-starters who are able to collaborate across all levels and teams within an organization. Effective written and oral communication is a must.
Bachelors Degree (Preferably in CIS, CS, IS or other computing area) or equivalent experience.
Minimum of three (3) years’ experience in IT support environment.
Familiar and experienced with Cybersecurity relevance to IT-Operations.
Experience with Office 365 preferred.
Advanced understanding of Microsoft product suite.
Ability to work collaboratively as part of a team, and to interact effectively with colleagues, management, as well as external constituencies (i.e. IT vendor partners).
Excellent written and verbal communication skills.
Ability and willingness to work in Bonifacio Global City.